Shinow Baby
Founder & Principal Consultant
Shinow Baby has spent over three decades at the sharp end of hospitality operations — not in boardrooms, but running flagship resorts, turning around loss-making properties, and building the teams and systems that make hotels genuinely profitable.
He has managed portfolios from 5 to 307 keys, delivered profitability growth of up to 533%, and achieved a 99.5% Bureau Veritas audit score — the highest in Club Mahindra’s entire company. Pleroo Rise is a small practice by design: you get the person whose record is on this page, not an account manager.
- 15 yrsKTDC — turnarounds at Kumarakom, Kovalam and Thekkady, including 533% profit growth at Periyar House
- 11 yrsMahindra Holidays — Resort Manager, Club Mahindra Munnar flagship; also Mount Serene and Cherai
- Sterling307 keys at the company flagship in Ooty, with 95% YOY profitability growth
- 2025–26Director of Operations, COO-level scope across a seven-resort group; 68% profitability growth in FY26
- Pre-openingPanoramic Alleppey setup; advisory on a 100-key greenfield project